Privacy Policy

1. Introduction

AutoDM ("we", "our", or "us") provides automation tools that help creators and businesses automate messaging on supported social media platforms. By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

• Name and email address.
• Account authentication details.
• Connected social media account information that you authorize.
• Automation settings and workflow configurations.
• Usage analytics, browser type, device information, and IP address.
• Payment information processed securely through third-party payment providers (we do not store your card details).

3. How We Use Your Information

• Provide and improve our services.
• Operate automated messaging workflows.
• Respond to customer support requests.
• Improve platform performance and security.
• Send service-related notifications.
• Prevent fraud and unauthorized access.

4. Connected Social Media Accounts

AutoDM only accesses the permissions that you explicitly grant through supported platforms such as Instagram, Facebook, WhatsApp Business, Telegram, and other supported integrations.

We only use this information to perform the automations that you configure. We do not post content or send messages on your behalf unless instructed by your automation settings.

5. Information Sharing

We do not sell your personal information.

Information may be shared only with trusted service providers that help us operate our platform, process payments, provide customer support, comply with legal obligations, or protect our rights.

6. Data Security

We implement industry-standard administrative, technical, and organizational safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.

7. Cookies & Analytics

We may use cookies and analytics technologies to improve user experience, understand website usage, remember preferences, and monitor service performance.

8. Your Rights

• Access your personal information.
• Update inaccurate information.
• Request deletion of your account.
• Disconnect social media accounts at any time.
• Request a copy of your stored data where applicable.

9. Data Retention

We retain your information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Children's Privacy

AutoDM is not intended for individuals under the age required by applicable laws. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will become effective when published on this page.

12. Contact Us

If you have any questions regarding this Privacy Policy, please contact us using the information below.